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Change Requests

Route: /platform/change-requests · Edition: Pro+ · Beta

Change Requests provide a lightweight approval workflow for significant infrastructure or platform changes before they are implemented.

Change Requests

Request fields

FieldDescription
TitleShort summary of the change
DescriptionFull details — what, why, and how
Risk levelLow / Medium / High
Affected servicesServices impacted by this change
Planned dateWhen the change will be implemented
Rollback planHow to undo the change if something goes wrong

Workflow

  1. Draft — submitter creates the request
  2. Review — approver(s) review and comment
  3. Approved / Rejected — decision recorded with reason
  4. Implemented — submitter marks as done after the change is applied

Notifications

When a change request is submitted, any configured alert channels (Slack, email) receive a notification so reviewers are aware without needing to poll the portal.